RETURN POLICY

CHICO'S RETURN POLICY

All merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards [except where required by law] and gift boxes) within 60 days of the date of purchase.

Returned merchandise must be in its original condition, with original tickets attached, unworn and unwashed, or merchandise must be defective

Please allow up to 2 weeks for processing your return.

TELEPHONE AND ON-LINE PURCHASES

U.S. Customers:

Bring It to a Boutique

If you prefer to return or to exchange your purchase in one of our boutiques, our sales associates will be happy to help you with your return or exchange at any of our Chico's U.S. boutiques (excluding outlets).

Make a Return by Mail

If you prefer to send your return by mail, please affix the Prepaid Return Shipping Label that we provided, along with your invoice, to the box and drop off your package in the U.S. mail. If you don't have a Prepaid Return Shipping Label, visit our Returns Portal where you can download and print a prepaid return shipping label. Please note that when we receive your return, we'll deduct $7.00 USD from your refund for handling fees. If you prefer to use the carrier of your choice and create your own label, we recommend using a traceable and insured form of delivery.

Please ship returns to:

Chico's Returns Department

815 Progress Drive

Winder GA 30680

USA

NEED A DIFFERENT SIZE OR COLOR?

If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed or defective. Your new merchandise will be shipped out as soon as the return is received. Or, if you prefer to have your items shipped prior to the return arriving in the warehouse, you may call 1.888.855.5886 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.

PREFER A DIFFERENT ITEM?

If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.888.855.5886 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.

RETURNED CHECK POLICY

A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.